Unit Standard Programmes

These accredited unit standard aligned programmes are short learning programmes and will provide you with credits towards related qualifications. All courses are offered on an in-house basis.

DISPLAY & MARK MERCHANDISE

(114906 NQF 2)

This learning programme will provide store staff members responsible for marking merchandise and maintaining displays with the correct techniques and knowledge to perform this function effectively.

PLAN SELF DEVELOPMENT

(117900 NQF 2)

This learning programme will equip learners with basic skills around planning your own self development and understanding how you fit into your organisation as well as the action plans you can put in place to start developing your career path.

PICK STOCK

(117899 NQF 2)

This learning programme is aimed at learners who pick stock for customer orders in a distribution environment.

SAFETY IN THE WORKPLACE

(114912 NQF 2)

This learning programme will teach learners how to maintain a safe and secure wholesale and retail environment.

SELF MANAGEMENT

(14342, 14359 NQF 2)

This learning programme will teach learners how to behave in a professional manner in the business environment and manage their time and work processes effectively.

PROMOTING MERCHANDISE

(114904 NQF 2)

This learning programme will provide store staff members, who are responsible for implementing promotional instructions, with the ability to handle this effectively and in line with their company policies.

COUNT STOCK

(114891 NQF 2)

This learning programme will provide all retail staff members involved in the stock count with the ability to plan, implement and complete post stock count processes effectively.

BASIC RETAIL

(114895 NQF 2)

This learning programme provides new entrants into the retail and wholesale environment with a good understanding of the sector and stakeholders involved in the industry.

RECEIVE STOCK

(117901, 114896 NQF 2)

This learning programme is aimed at learners who either receive stock in a retail store or in a distribution environment.

MAINTAIN STOCK

(117898 NQF 2)

This learning programme will teach learners who work in a distribution environment how to move, pack and maintain stock.

SAFETY IN DISTRIBUTION

(117892 NQF 2)

This learning programme will teach learners how to maintain a safe and secure distribution environment.

BASIC BUSINESS CALCULATIONS

(117887 NQF 2)

This learning programme will teach learners how to complete basic business calculations in their work environment. It also touches on the basics of personal finance management.

BEYOND THE EXTRA MILE

(114903, 114911 NQF 3)

This learning programme is aimed at individuals who interact with customers and resolve customer complaints in the retail industry.

DESPATCH STOCK

(117891, 114892, 114897 NQF 3)

This learning programme is aimed at learners who despatch stock from either a retail store or in a distribution environment and administer deliveries.

MANAGEMENT FUNCTIONS

(14667 NQF 4)

This learning programme will give supervisors and managers a better background to the management functions of the organisation, providing knowledge and tools to plan, organise, lead and control their staff and functions more effectively.

SYSTEMS SUPERVISION

(118045, 118043 NQF 4)

This learning programme forms part of the Skills Programme ‘Operational Finance’ where learners will be able to improve their ability to supervise stock counts and the implementation of loss control measures in the retail environment.

RETAIL SUPERVISION

(118037, 118033 NQF 4)

This learning programme forms part of the Skills Programme ‘Retail Supervisor: Customer Service’ where learners will be able to improve their ability to supervise sales performance of their sales teams as well as supervise the promotional activities that are used to enhance sales opportunities.

LEADING THROUGH PEOPLE MANAGEMENT

(13917, 13947 NQF 4)

This learning programme will give supervisors and managers the knowledge and tools to motivate their teams more effectively as well as understand and use leadership skills to meet their company’s standards.

SERVICE SUPERVISION

(118028, 118029 NQF 4)

This learning programme forms part of the Skills Programme ‘Retail Supervisor: Customer Service’ where learners will be able to improve their ability to supervise customer service standards and housekeeping and hygiene in the retail environment.

LEGISLATION

(13952, 13911 NQF 4)

This learning programme will assist Supervisors and Retail Managers to improve their understanding of the Primary Labour Legislation that impacts the business unit as well as their ability to induct new team members appropriately.

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